Shipping policy

AUSTRALIA

Orders under $200 ship for $12.95. Orders $200 and over ship free.

All Australian orders are shipped via StarTrack Premium Service, with the exception of PO Box deliveries which are shipped via Australia Post Standard Service. Orders are generally dispatched the following business day. Please allow up to 5-7 business days for dispatch during peak periods and public holidays.

INTERNATIONAL

Flat rate AUD$29.95 via DHL Express. Please note DHL Express cannot deliver to PO Boxes. Orders are generally dispatched within 1-2 business days. Please allow up to 5-7 business days during peak periods and public holidays.

All international orders are sent Delivery Duty Unpaid (DDU). This means additional duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and are the responsibility of the customer. We are unable to estimate the amount in advance. Contact your local customs authority if you are unsure of applicable charges.

If you refuse to pay customs charges, your order may be returned or abandoned. If returned, we will refund your order less any return freight costs incurred. If it is uneconomical to return the order, it may be abandoned and Shred Gang will not be held responsible for any loss as a result.