Privacy policy
This Privacy Policy describes how shredgang.com.au collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is referred to as "Personal Information."
Device Information - Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels. This includes browser version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site. Used to load the Site accurately and perform analytics to optimise performance. Shared with Shopify.
Order Information - Collected directly from you. Includes name, billing and shipping address, payment information, email address, and phone number. Used to fulfil your order, process payments, arrange shipping, send confirmations, screen for fraud, and communicate with you. Shared with Shopify.
Customer Support Information - Collected directly from you when you contact us via email at contact@shredgang.com.au. Used to provide customer support.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us deliver our services and fulfil our contracts with you. We use Shopify to power our online store - you can read about how Shopify handles your Personal Information at https://www.shopify.com/legal/privacy. We may also share your Personal Information to comply with applicable laws and regulations or to respond to lawful requests.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide targeted advertising we believe may be of interest to you. We use Google Analytics to understand how customers use the Site - you can read Google's privacy policy at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout. We also share information about your Site usage and purchases with advertising partners, sometimes through cookies or similar technologies.
You can opt out of targeted advertising directly through the platforms below.
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
For more information on how targeted advertising works, visit the NAI educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can also opt out via the Digital Advertising Alliance at http://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
LAWFUL BASIS
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: your consent; the performance of the contract between you and the Site; compliance with our legal obligations; to protect your vital interests; to perform a task carried out in the public interest; and for our legitimate interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
AUTOMATIC DECISION-MAKING
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. This includes temporary denylisting of IP addresses and credit cards associated with repeated failed transactions.
GDPR
If you are a resident of the EEA, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise these rights, contact us at contact@shredgang.com.au. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing. For more information see Shopify's GDPR Whitepaper at https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise these rights, contact us at contact@shredgang.com.au.
COOKIES
A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience and understand how people use the Site. You can control cookies through your browser settings at any time.
CONTACT
For privacy related questions, contact us at contact@shredgang.com.au.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Any information that can uniquely identify an individual is referred to as "Personal Information."
Device Information - Collected automatically when you access the Site using cookies, log files, web beacons, tags, or pixels. This includes browser version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site. Used to load the Site accurately and perform analytics to optimise performance. Shared with Shopify.
Order Information - Collected directly from you. Includes name, billing and shipping address, payment information, email address, and phone number. Used to fulfil your order, process payments, arrange shipping, send confirmations, screen for fraud, and communicate with you. Shared with Shopify.
Customer Support Information - Collected directly from you when you contact us via email at contact@shredgang.com.au. Used to provide customer support.
SHARING PERSONAL INFORMATION
We share your Personal Information with service providers to help us deliver our services and fulfil our contracts with you. We use Shopify to power our online store - you can read about how Shopify handles your Personal Information at https://www.shopify.com/legal/privacy. We may also share your Personal Information to comply with applicable laws and regulations or to respond to lawful requests.
BEHAVIOURAL ADVERTISING
We use your Personal Information to provide targeted advertising we believe may be of interest to you. We use Google Analytics to understand how customers use the Site - you can read Google's privacy policy at https://policies.google.com/privacy and opt out at https://tools.google.com/dlpage/gaoptout. We also share information about your Site usage and purchases with advertising partners, sometimes through cookies or similar technologies.
You can opt out of targeted advertising directly through the platforms below.
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
For more information on how targeted advertising works, visit the NAI educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can also opt out via the Digital Advertising Alliance at http://optout.aboutads.info/
USING PERSONAL INFORMATION
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
LAWFUL BASIS
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases: your consent; the performance of the contract between you and the Site; compliance with our legal obligations; to protect your vital interests; to perform a task carried out in the public interest; and for our legitimate interests, which do not override your fundamental rights and freedoms.
RETENTION
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
AUTOMATIC DECISION-MAKING
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. This includes temporary denylisting of IP addresses and credit cards associated with repeated failed transactions.
GDPR
If you are a resident of the EEA, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise these rights, contact us at contact@shredgang.com.au. Your Personal Information will be initially processed in Ireland and then transferred outside of Europe for storage and further processing. For more information see Shopify's GDPR Whitepaper at https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access, port, correct, update, or request erasure of your Personal Information. To exercise these rights, contact us at contact@shredgang.com.au.
COOKIES
A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and social media cookies to improve your browsing experience and understand how people use the Site. You can control cookies through your browser settings at any time.
CONTACT
For privacy related questions, contact us at contact@shredgang.com.au.