FAQ's
SHRED GANG FAQs - THE STUFF YOU ACTUALLY WANT TO KNOW
Got questions? Here's the deal.
Still lost? Hit us at contact@shredgang.com.au - we'll sort it.
PAYMENT & ORDERING
How can I pay? Visa, Mastercard, PayPal, Afterpay. Pick one and stop overthinking it.
Is it safe to shop here? Yeah. Shopify handles the payments, everything's encrypted to PCI-DSS standard. Your card details are safer here than in your back pocket at the beach.
Something went wrong with my order? Email us at contact@shredgang.com.au and we'll fix it. Simple.
SHIPPING
How long does delivery take? Packed within 1-2 business days. Australia-wide delivery 5-7 business days after that.
Do you ship internationally? Worldwide via DHL. International shipping AUD$29.95 flat. Takes 5-7 business days. You're responsible for any import duties your country decides to hit you with - not our call.
How do I track my order? You'll get a confirmation email straight away, then tracking details once it ships. Give tracking a few hours to update before you panic.
DISCOUNTS
How do I get 10% off? Sign up to the list. Code lands in your inbox, valid 7 days on full-price items. Don't sleep on it.